Get Paid Automatically, Every Time
Auto-charge cards on file, SMS payment links, pre-authorisation protection, branded invoices, and Xero-ready accounting. No more chasing payments or manual reconciliation.
From Booking to Bank Account
The appointment ends. The invoice generates. The card charges. The receipt sends. You are already on your next walk.
Booking Made
Card on file captured
72h Before
Pre-auth validates card
Service Complete
Auto-charge initiated
Next Day
Funds in your account
Your Effective Platform Fee: $0
Pass Petboost and Stripe fees to customers as a small invoice line item. Your business keeps the full service amount.
Service Price
$90.00
Full Day Groom
Customer Pays
~$93.09
Service + processing surcharge
Business Receives
$90.00
Full service amount, every time
This is standard practice across many industries. Most customers do not notice or mind the small surcharge. Your accountant will appreciate the transparency.
You Finish the Walk. We Handle the Rest.
Six steps that used to eat your evening, now handled automatically between checkout and your next booking.
Auto-Charge After Service
Cards on file charged automatically after service completion. No chasing payments, no awkward conversations. Get paid every time.
Pre-Authorisation
Cards validated 72 hours before service. Catch declined cards before the appointment day. Dramatically reduce no-shows.
Text-to-Pay (SMS Payment Links)
Send payment requests via SMS for customers without card on file. One tap to pay with higher collection rates than email.
Branded Invoices
Professional invoices with your logo, colours, and ABN. PDF receipts delivered automatically. Look professional on every transaction.
Invoice with Bank Details
Include your bank account details on invoices for customers who prefer direct bank transfer. Professional invoicing for all payment preferences.
Payment Recovery
When a card payment fails, Petboost automatically initiates recovery. SMS payment links and retry logic ensure you capture revenue that would otherwise be lost.
In-Person Point of Sale
Stripe WisePOS E terminal for walk-ins and counter payments. Tap, chip, Apple Pay, or Google Pay. Syncs automatically with your bookings.
Xero Bank Feeds
Connect to Xero in 5 minutes. Every payment matches every booking automatically. Zero manual reconciliation.
Paid before you finish the next groom
Card on file charges automatically when the appointment completes. Invoice generated, receipt sent, Stripe Bank Feeds updated. The payment conversation simply disappears.
- Automatic charge on appointment completion
- Branded invoice generated and emailed instantly
- Next-day payouts to your bank account
- Works with packages: credits deducted, then auto-charged for remainder
72-hour early validation
Pre-authorise the card 72 hours before the appointment. A heads-up notification goes to the pet owner 74 hours before. Failed cards get flagged before the no-show happens.
- Card validated 72 hours before appointment
- Pet owner notified 74 hours before (pre-auth heads up)
- Failed pre-auth alerts so you can follow up
- No-show fees chargeable on validated cards
One tap to pay from any phone
Send a Stripe payment link via SMS. The pet owner taps, pays, and receives a receipt. No app, no login, no friction.
- Stripe-hosted payment page (PCI compliant)
- Sent via SMS with one click from any appointment
- Pet owner pays on any device, any browser
- Automatic reconciliation back to the appointment
Every payment matches every booking
Stripe Bank Feeds connect directly to Xero or QuickBooks. Every transaction is linked to its appointment. Zero manual reconciliation.
- Stripe Bank Feeds for Xero and QuickBooks
- Every transaction linked to its appointment
- Branded invoices with your ABN and GST
- CSV export for custom accounting workflows
Stop chasing payments. Get paid every time.
Petboost Payments, secured by Stripe. Australian rates, automatic charging, and zero manual reconciliation.
Book → Pre-Auth → Complete → Auto-Charge, seamlessly.
Saved securely via Stripe. Required before booking.
Branded invoices with your ABN, generated instantly.
One tap to pay from any phone.
Hi Sarah! Your payment of $85.00 is ready.
pay.petboost.com/p/abc12372-hour early card validation.
Direct to Xero or QuickBooks.
Get Paid via Text Message
Send personalised, secure payment links directly to your customers' phones. Perfect for customers who prefer not to store their card on file, or when you want upfront payment before service.
One-Tap Payment
Customers tap the link and pay instantly with Apple Pay, Google Pay, or card
Higher Collection Rates
SMS payment links have significantly higher open and completion rates than email
Branded & Secure
Your business name appears on the payment page. Powered by Stripe with bank-level security.
SMS Payment Link Fees
Hound Health Bondi
Hi Frazer, Hound Health Bondi has sent you a secure payment link for Day Retreat Visit x1:
https://buy.stripe.com/9B64gz7hYf6S2Xm2k7fYY09
Amount: A$1.00
(no-reply)
Just now
Accept In-Person Payments
Perfect for walk-ins and counter payments. The Stripe WisePOS E terminal syncs seamlessly with your Petboost bookings.
Save 20+ Hours Per Month on Payment Admin
Based on real usage data from pet businesses using Petboost.
Without Petboost
Manual process
- ✗Luna’s owner hasn’t paid for 3 walks. You text, email, call. (2+ hours/week)
- ✗Manual invoice creation in Word or Canva for every client (3+ hours/week)
- ✗Spreadsheet reconciliation every month (10+ hours/month)
- ✗Max’s card declined on the morning of his groom. You find out at checkout. (lost revenue)
With Petboost
Fully automatic
- ✓Luna’s card charged automatically after every walk. Zero chasing.
- ✓Branded invoices generated and sent the moment the appointment completes.
- ✓Xero-ready accounting via Stripe Bank Feeds (30 mins/month reconciliation)
- ✓Max’s card validated 72 hours before his groom. Declined card caught before the day.
Stop Creating Unnecessary Invoices
A lot of businesses still do this out of habit, but under current ATO guidance it's genuinely more admin than necessary.
The Old Way
5 steps • 10+ min per sale
Create Invoice
Manually in Xero/MYOB
Wait for Payment
Days or weeks...
Receive Payment
Bank transfer or card
Match & Reconcile
Find invoice, match to bank feed
Generate Receipt
If customer needs it
Unnecessary duplication: You end up duplicating the same information across systems for no real compliance benefit under current ATO guidance.
The Petboost Way
2 steps • 0 min admin
Customer Pays
Card on file via Stripe
Done!
Clean data for your accountant
Tax invoice receipt?
Available on-demand from Customer Portal
That's ~$400/week at $50/hr
Official Sources
These guidelines apply to Australian businesses registered for GST. Always consult with your accountant for advice specific to your situation.
Competitive Advantages with Petboost
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
- Self-service with availability checks
- Direct diary control when needed
- Choose based on your workflow
- Best of both worlds
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Group Courses
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Reporting & Intelligence
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
- Revenue & financial reports
- Team performance analytics
- Customer & geographic insights
- Automated forecasting
- Period-over-period comparison
- Marketing campaign ideas
Every Fee, One Table
You only pay for what you use. No footnotes, no surprises. Share this with your accountant.
| Payment Method | Petboost Fee | Stripe Processing | Total Fee | Pass to Customer? |
|---|---|---|---|---|
| Auto-charge (card on file) | - | - | - | |
| SMS payment link | - | - | - | |
| In-person terminal (WisePOS E) | - | - | - | No booking fee on terminal payments |
| Cash payment | - | - | - | $0 on Business Max |
| Bank transfer | - | - | - | $0 on Business Max |
Auto-charge (card on file)
Petboost
-
Stripe
-
Total
0.0% + $0.00
Pass to customer?
Yes
SMS payment link
Petboost
- + $0.00
Stripe
-
Total
0.0% + $0.00
Pass to customer?
Yes
In-person terminal (WisePOS E)
Petboost
Included
Stripe
0.0% + $-0.20
Total
0.0% + $-0.20
Pass to customer?
No booking fee on terminal payments
Cash payment
Petboost
-/appt
Stripe
$0
Total
-/appt
Pass to customer?
$0 on Business Max
Bank transfer
Petboost
-/appt
Stripe
$0
Total
-/appt
Pass to customer?
$0 on Business Max
Business Pro rates shown. Business Max has lower platform fees (-) and $0 cash/bank transfer fees. View our accountant and advisor guide.
-
on a $100 groom
-
transactions paid for by one prevented no-show
$0
monthly fees, setup fees, or hidden charges
Quick and Easy vs. Slow and Careful.
Charging a card on file happens automatically after service: no clicks from you. But processing a refund requires deliberate confirmation with clear amounts and reasons. We design payment flows with intent: instant where it saves time, careful where it protects money.
Trusted by Australian Pet Businesses
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."
Melissa M.
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."
Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."
Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."
Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."
Jade
Toof Petcare
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Payment Questions
Everything you need to know about Petboost payments.