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Dog Grooming Booking System

The Dog Grooming Booking System Built for Australian Groomers

Not a generic calendar with pet features bolted on. Built from the ground up for how groomers actually work.

Body-area grooming notes
Station capacity management
Breed and coat profiles
Vaccination and medical alerts
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20+
Hours Saved Weekly
on bookings, payments & messaging
80%
Fewer No-Shows
with pre-auth & reminders
2000+
Grooming Attributes
saved per pet profile

Choose the Right Plan for Your Grooming Salon

From solo groomers to multi-station salons, we have a plan that fits your workflow.

Business Pro

Business Pro

For growing salons

AUD

.../mo

Over ...

$0/mo

Best For

Grooming salons with 1-2 stations ready to take online bookings, reduce no-shows, and automate client follow-ups.

I'm losing bookings to groomers with online booking. I need to modernise without the complexity.

Self-service online booking
Automated SMS & email reminders
No-show protection with card capture
Prepaid grooming packages
Smart Google Review Requests
Reporting & business intelligence
Auto invoicing & receipts
Start Free Trial
Business Flex

Business Flex

For BYO terminal salons

AUD

.../mo

Non-card fees

...

Best For

Grooming salons that already have their own EFTPOS terminal and want zero fees on cash and non-card payments, with higher appointment and SMS limits.

I love my existing payment terminal but I want better booking software. I shouldn’t have to pay extra fees on cash or EFTPOS.

Online bookings & payments
{{FLEX_NON_CARD_FEE}} fees on cash & EFTPOS payments
BYO payment terminal support
{{FLEX_APPOINTMENT_LIMIT}} grooming appointments/month
{{FLEX_SMS_LIMIT}} SMS/month included
Only {{FLEX_BOOKING_FEE}} booking fee
Get Business Flex
Business Max

Business Max

For established salons

AUD

.../mo

Over ...

$0/mo

Best For

Multi-groomer salons with 3+ stations, multiple team members, and high appointment volumes needing enterprise reliability.

We need one system the whole team can rely on: consistent, scalable, and professional.

Unlimited appointments (no overage)
No fees on cash/bank transfers
{{MAX_SMS_LIMIT}} SMS/month included
Priority support
Dedicated account manager
Explore Max

Not sure which plan? Try free for 14 days, no credit card required.

Compare all features
Australian-Built

Why Australian Groomers Choose a Purpose-Built Booking System

Generic booking tools don't understand grooming. Australian businesses need a dog grooming booking system designed for how they actually work.

Australian Tax and Invoicing

AUD pricing, GST-ready invoicing, and no converting from USD. Clean, professional invoices every time.

Same-Timezone Support

Australian-founded and operated. Support in your timezone, not when a US team wakes up on Monday.

SMS Reminders, No Hidden Costs

Automated SMS reminders from Australian infrastructure. Transparent AUD pricing. 50%+ of appointments are now self-service.

Free Online Presence

A free, SEO-optimised microsite with your services, pricing, and online booking. Branded with your colours.

Station Capacity

Never Double-Book a Grooming Station Again

Set capacity per station, not daily limits. See real-time availability across all tables. Colour-coded calendar shows exactly when each station is free.

  • Individual capacity per grooming station
  • Real-time colour-coded availability
  • Overbooking automatically prevented
  • Utilisation dashboards for revenue optimisation
Zero overbooking: System prevents bookings beyond station capacity
Petboost grooming station capacity management calendar
Petboost service eligibility rules for grooming
Smart Booking Rules

Weight-Based Services, Auto-Routed

Create XS, S, M, L, XL grooming tiers with different prices and durations. Customers only see services their pet qualifies for. No more phone calls clarifying "is my dog small or medium?"

  • Weight limits per service variant
  • Customers auto-routed to correct tier
  • Different pricing per size category
  • Coat type restrictions if needed
Zero confusion: customers see only services their pet qualifies for
Style Memory

Every Clipper Setting Saved Forever

2000+ grooming attributes stored permanently per pet. Reference photos, coat type, scissor preferences, and special instructions. Your knowledge is never lost when staff change.

  • Full grooming history with timestamps
  • Reference photos attached to profiles
  • Coat type, allergies, behaviour notes
  • Accessible by any team member instantly
2000+ attributes: per pet profile, saved permanently
Petboost pet profile grooming preferences tab
Petboost automation settings for no-show protection
Revenue Protection

Reduce No-Shows by 80%

Pre-authorise cards 72 hours before. Automatic SMS reminders at your intervals. Require card on file before booking confirms. No-show fees processed automatically.

  • Card pre-authorisation 72 hours ahead
  • Multi-stage SMS & email reminders
  • Card on file required for booking
  • Automatic no-show fee processing
98%+ revenue protected: with card on file and pre-authorisation
What Sets Us Apart

Competitive Advantages with Petboost

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.

  • Self-service booking 24/7
  • Automated SMS & email reminders
  • Terms & vaccination checks
  • Payment pre-authorisation
  • Automatic invoicing & receipts
  • Auto-charge after service
Competitors: All-or-nothing automation
Magic Availability Check + Quick Create

Dual Booking Modes

Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.

  • Self-service with availability checks
  • Direct diary control when needed
  • Choose based on your workflow
  • Best of both worlds
Competitors: Single rigid booking system
Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

  • Card on File (auto-charge)
  • SMS Payment Link
  • In-Person Card Terminal
  • Pre-Auth for No-Show Protection
  • Branded Invoices with ABN
  • Xero-ready accounting via Bank Feeds
Competitors: Manual payment collection
Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

  • 5, 10, 20-pack bundles
  • 24/7 self-service purchase
  • Automatic credit deduction
  • Transparent balance tracking
Competitors: Manual tracking or no packages
Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

  • Per-resource capacity limits
  • Real-time utilisation tracking
  • Colour-coded timeline
  • Safety regulation compliance
Competitors: Simple daily appointment limits
Built-In, Not Bolted-On

Group Courses

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

  • Course Templates
  • Course Instances with real dates
  • Enrolment tracking
  • Attendance management
  • Lifecycle management
Competitors: Recurring appointments only
Know Your Numbers

Reporting & Intelligence

Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.

  • Revenue & financial reports
  • Team performance analytics
  • Customer & geographic insights
  • Automated forecasting
  • Period-over-period comparison
  • Marketing campaign ideas
Competitors: Basic CSV exports or no reporting

Design Principle

The big screen and the palm of your hand.

Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.

Our design philosophy
What Pet Owners See

Beautiful report cards that keep pet owners coming back

After every appointment, pet owners receive a stunning visual report card with notes, photos, and a gentle nudge to rebook and leave a Google review.

Graziella

Graziella's Private Walk (Solo or Siblings)

Saturday, 24 January 2026
Suzie Walsh

Suzie Walsh

at Hounds About Town

In pet owner portal
Suzie Walsh's Notes
  • A relaxed wander through the park with Grazi, lots of sniffing and taking it all in
  • Down to the harbour beach for a quick dip, confident in the water and clearly loving it
  • Straight back out for a joyful roll in the grass, sandy paws and all
  • Finished calm, happy, and very pleased with herself
5 Photos
Graziella - Photo 1
Graziella - Photo 2
Graziella - Photo 3
Graziella - Photo 4
Graziella - Photo 5
Graziella

Ready for Graziella's next visit?

Graziella loved their time at Hounds About Town. Book their next private walk (solo or siblings)

Book Again

Share Your Experience

Pet owners are prompted to leave a Google review, right when they feel most connected to your business.

Graziella always comes home so happy after a walk with Suzie Walsh. Wouldn't trust anyone else!”

Give every pet owner this experience

Report cards are included on every Petboost plan. Notes, photos, rebook prompts, and Google review requests, all automated after every appointment.

G2 reviews
Capterra reviewsGetApp reviewsSoftware Advice reviews

Trusted by Australian Pet Businesses

"Incredible support through a huge transition"

GroomingDaycareTrainingBoarding

"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."

McKinnons Dogwash and Grooming logo
Melissa M.

Melissa M.

McKinnons Dogwash and Grooming - NSW

"Streamlined Booking with Exceptional Support"

GroomingDaycareWalking

"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Dogs of Melbourne logo
Conor

Conor

Dogs of Melbourne - VIC

"Switching to Petboost has been fantastic"

GroomingDaycareConcierge

"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Houndz Paradise logo
Annie

Annie

Houndz Paradise

"A game changer for our business"

Grooming

"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."

Total Paws Dog Grooming logo

Total Paws Dog Grooming

Total Paws Dog Grooming

"Best in market software for Pet Care industries"

DaycareWalkingBoardingConcierge

"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Hollywoof Walks logo
Jonathon & Chris

Jonathon & Chris

Hollywoof Walks

"Switched from a US system after 6 years. Never looked back."

GroomingDaycareTraining

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

My Dogs Daycare logo
Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

DaycareTrainingBoardingConcierge

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion's Dog Training logo
Fion Chen

Fion Chen

Fion's Dog Training - NSW

"Clear, Client-Friendly Booking Tool with Responsive Support"

Training

"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Fetch & Focus logo
Liz Dunn

Liz Dunn

Fetch & Focus - QLD

"I no longer have to chase clients for late payments"

Training

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Trail Sniffers logo
Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"Zero missed payments. Zero no-shows."

DaycareWellnessBoardingConciergeBoarding

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

Hound Health Bondi logo
Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"

Wellness

"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Toof Petcare logo
Jade

Jade

Toof Petcare

Pet Profiles

Notes That Follow the Pet, Not the Appointment

Every grooming preference, allergy, and coat note lives on the pet's profile and carries across appointments. When a regular comes back six months later, your team sees the full picture instantly.

Complete Grooming Preferences

Body-area notes, clipper blade sizes, and style preferences saved per pet across Head & Face, Body & Tail, and Feet & Legs. Your knowledge is never lost when staff change.

Multi-Dog Families, Handled Properly

Petboost links multiple pets to one owner with separate profiles for each. Book multiple dogs in one visit with individual notes, services, and pricing per pet.

Behavioural & Medical Notes

Allergies, anxiety triggers, medical conditions, vaccination status. Prominently displayed on appointment cards so your team is informed before starting work.

Grooming Report Cards

Share completion summaries with owners after each groom, including service notes, photos, and care recommendations via email.

Google Reviews

Smart Google Review Requests

Google reviews are the lifeblood of grooming businesses. Petboost makes it effortless to ask your happiest clients for reviews at exactly the right moment, with personalised messages they can send in one tap.

Create and send personalised review requests via SMS or email from any appointment
110+ pre-written review templates tailored to grooming services
Templates reference your business name, pet name, and team member
Track which customers have been sent requests with status badges
Target your happiest clients: regulars with zero cancellations
Petboost Google review request dialog showing a personalised review ready to send via SMS or email

Pro tip: Businesses that ask for reviews within 24 hours of service see 3-5x higher response rates than those who wait.

Multi-Service

More Than Just Grooming? One System Handles It All

Many grooming businesses also offer daycare, boarding, or training. Managing multiple software tools for different services creates duplicate data entry, disconnected schedules, and clients who receive separate invoices for each service. Petboost handles multiple service types in one unified system.

Book daycare and grooming for the same pet in one appointment
One invoice covers all services, one system to learn
Team members assignable across grooming, daycare, and training
Package credits can span service types for loyal clients
Per-resource capacity prevents overbooking any grooming station

Built for hybrid pet businesses

Whether you're a standalone grooming salon or a multi-service facility, Petboost grows with your business.

When a daycare client also books a groom, both services appear on the same calendar, the same invoice, and the same customer profile. Your team sees everything in one place.

See how multi-service businesses use Petboost
The Petboost Podcast

The Dog Groomer's Track

Listen to the 12 episodes curated for your business.

The Dog Groomer's Track
12 episodes
1

Ep 1 I Just Want to Look After Dogs

You got into this for the animals, not the admin. Em and Pat unpack why every pet business owner hits the same wall, and what the research says about the real daily experience.

2

Ep 4 One Dog at a Time: Running a Grooming Business

Station management, breed-specific timing, and no-show protection for groomers.

Soon
3

Ep 3 The 3am Booking

Over 70% of bookings happen after hours. Your booking system should work while you sleep.

4

Ep 22 Pricing Without the Awkward Conversation

Setting up pricing that explains itself to clients. Size-based tiers and transparent booking flows.

Soon
5

Ep 7 No-Shows, Late Cancellations, and the $400 Tuesday

How to protect your revenue without being the bad guy. Cancellation policies, pre-auth, and automatic no-show fees.

Soon
6

Ep 27 Recurring Bookings and the Power of Predictability

How regulars become revenue you can plan around. Recurring series and conflict resolution.

Soon
7

Ep 28 Report Cards Your Clients Will Screenshot

Grooming and training reports that do your marketing for you. Photo sharing and social proof.

Soon
8

Ep 30 Capacity Planning for People Who Hate Spreadsheets

How to know when you are full before you are overbooked. Resources, zones, and occupancy visibility.

Soon
9

Ep 31 Packages, Credits, and Prepaid Magic

Loyalty mechanics that actually work for pet businesses. Prepaid packages and credit tracking.

Soon
10

Ep 18 The Vaccination Check That Saved a Tuesday

What happens when you catch an expired C5 before the dog is on the table.

Soon
11

Ep 14 The Review That Changed Everything

How to systematically turn happy clients into 5-star Google reviews with 110+ templates.

Soon
12

Ep 44 Peak Season Survival Guide

Christmas, school holidays, and how to not wear yourself out. Capacity and team planning.

Soon

Frequently Asked Questions

1800 291 005Dog Grooming Booking System & Software Australia | Petboost | Petboost