Your Team,
Your Way
New walker starting Monday? Send them a link. No app to download, no training manual. Their schedule, pet profiles, notes, and check-in: all in their browser, on any device. Unlimited team members, no per-seat fees.
Stop managing your team in your head
Typical software gives you a calendar. Petboost gives you an operations platform.
One shared login for the whole team, or per-seat pricing that adds up fast.
Unlimited individual logins at no extra cost. Each team member has their own account with role-based permissions.
Track rooms and equipment on a whiteboard or spreadsheet. Hope nobody double-books.
Bookable resources with their own capacity, working hours, and automatic conflict prevention. Rooms, vans, baths, stations.
Everyone sees everything, or a basic admin and staff split with no nuance.
Four distinct roles: Owner Admin, Admin, Service Performer, Service Supporter. Each sees exactly what they need.
Manually block time slots for days off. Hope nobody books over them.
Set working hours once. They sync everywhere. Magic Availability Check respects team AND resource availability automatically.
Count appointments in your head. Mentally track who can handle what.
Parallel capacity per team member and per resource. The system prevents overbooking before it happens.
Manage leave via sticky notes and WhatsApp messages. Appointments left hanging.
Block dates, reassign appointments, team sees changes in real time. Leave and blocked time sync with booking availability.
Two Powerful Concepts, One Unified System
Team members are people. Resources are things. Both are bookable, both have working hours, both have capacity. Here is how they work together.
Team Members
Your groomers, trainers, walkers, daycare staff, receptionists. Real people with their own login, their own schedule, and their own role.
- Own login and dedicated access
- Role-based permissions (4 levels)
- Service assignments (who can do what)
- Individual working hours and leave
- Parallel capacity (how many pets at once)
- Performance visible in Reporting and Intelligence
Example
Sarah is a senior groomer who works Mon-Fri 8am-4pm, can perform all groom types, handles 1 pet at a time, and has Admin access.
Resources
Your grooming baths, daycare rooms, training areas, mobile vans, drying stations. Physical things that appointments need.
- Bookable alongside team members
- Own working hours (independent of staff)
- Parallel capacity (room fits 6, van fits 3)
- Conflict prevention (double-booking blocked)
- Type categorisation (room, vehicle, equipment)
- No login needed (resources are things, not people)
Example
Bath 1 is available Mon-Sat 7am-6pm, fits 1 dog at a time, and is required for all grooming services.
When a customer books, Petboost checks both team member and resource availability. If Sarah is free but Bath 1 is occupied, the slot is blocked. No double-booking, no manual checking.
Everyone Gets Exactly the Access They Need
Four distinct permission levels. From full business control to appointment-only access. Each team member gets a dedicated login.
Owner Admin
Full access to everything
Admin
Full business operations
Service Performer
Appointments and customers
Service Supporter
Basic appointment access
Set It Once. Forget It Forever.
Working hours and capacity for team members AND resources. Magic Availability Check respects everything automatically.
Working Hours Templates
Set regular weekly schedules for each team member and resource. Mon-Thu 9-5, Fri 9-3. Magic Availability Check automatically shows only available times when customers book.
Parallel Capacity
Sarah can groom 1 dog at a time. The daycare room holds 15. The training paddock fits 6. Petboost tracks parallel capacity per entity and prevents overbooking.
Leave & Time Off
Holidays, sick days, personal leave. Block dates and reassign existing appointments. Team sees availability changes in real time.
Ad-Hoc Overrides
Coming in late? Leaving early? Quick adjustments sync immediately. No need to rebuild the entire schedule.
Schedules & Sessions View
See every team member and resource's working hours in one place. Weekly view, calendar preview, publish changes. The command centre for your team's availability.
Your Front Desk, Distributed
Every team member gets their own login. Access from any device. Desktop, tablet, phone. No app download required.
Dedicated Logins
Every team member gets their own email-based login. No shared passwords, no "who changed that?" confusion. Each person's actions are logged and traceable.
- Individual accounts per team member
- Full activity audit trail
- No shared password risk
Any Device, Full Features
Petboost is a full-page web app. 100% feature parity across desktop, iPad, and phone. Add to homescreen in 30 seconds. No app store download required.
- 100% functionality across devices
- Add to homescreen (no app store)
- A full screen app experience without eating up your phone's storage
Centralised Activity Log
Every create, update, cancel, and note is logged with who did it and when. Full traceability for dispute resolution, quality control, and team oversight.
- Who did what, and when
- Dispute resolution ready
- Quality control and oversight
A day in the life of your team
No app download. No training session. Just a link and they are ready.
Opens Petboost in their browser
Sees today’s schedule: 6 walks, 2 daycare drop-offs
Checks in at the first home
Taps check-in, snaps a photo of Bella. Owner gets an instant notification.
Adds notes and photos mid-walk
Photos are geotagged automatically. Notes appear on the report card.
Checks out, moves to next appointment
Report card sent to the owner. Invoice generates. Card charges. All automatic.
Day done, zero admin
Every walk documented, every client notified, every payment collected. No evening paperwork.
How teams of every size use this
Whether you work alone or manage a team of 30, the operations layer adapts to your setup.
Solo Groomer
Just you? No team members needed. But resources still matter: track your bath, your drying station, your van. Add a part-time helper later without changing anything.
- ·Resource capacity without team complexity
- ·Working hours for your bath and station
- ·Add team members later seamlessly
- ·Full feature access as Owner Admin
Growing Salon (2-5 staff)
Each groomer gets their own login. Assign services by skill level. Set individual working hours. Your receptionist gets Service Supporter access.
- ·Individual logins per team member
- ·Skill-based service assignments
- ·Receptionist as Service Supporter role
- ·Shared resources with conflict prevention
Large Salon (6-15 staff)
Multiple roles, multiple resources. Senior groomers, trainees, reception. Rooms, baths, drying stations. Capacity tracked automatically.
- ·All 4 permission levels in use
- ·Resource-per-service requirements
- ·Parallel capacity across rooms and staff
- ·Team performance in Reporting
Mobile Grooming Fleet
Each van is a resource with its own availability. Each groomer is a team member with their own schedule. Petboost checks both when customers book.
- ·Vans as bookable resources
- ·GPS service areas per groomer
- ·Dual availability checking (staff + van)
- ·Route planning via geographic intelligence
Dog Daycare
Rooms with parallel capacity (15 dogs per room). Staff assigned to rooms. Real-time headcount. Capacity intelligence prevents overbooking.
- ·Room capacity (up to 50 per resource)
- ·Staff-to-room assignments
- ·Real-time availability tracking
- ·Stays and multi-day boarding support
Training Academy
Trainers with course assignments. Training paddocks as resources. Group session capacity. Each trainer sees their own schedule and enrolled pets.
- ·Course and group session support
- ·Paddocks and training rooms as resources
- ·Trainer-specific course templates
- ·Attendee management per session
What makes this different
Typical team management is a table with names. Here is what separates Petboost.
Unlimited Team Members
Add 3 or 30 team members at the same price. Every person gets their own dedicated login with role-based permissions. Solo operators and large teams alike.
Unlimited Resources
Track every physical resource your business uses. Each has its own capacity, working hours, and service eligibility. Booking checks resource availability automatically.
4 Permission Levels
Owner Admin, Admin, Service Performer, Service Supporter. Granular control over who can access reporting, export data, manage settings, or view financial information.
Working Hours That Work
Team member AND resource availability. Weekly templates, leave management, ad-hoc overrides. Magic Availability Check respects everything when customers book.
No App Download
Your new team member opens a link, sees their schedule, taps into pet profiles, and checks in to their first appointment. No App Store, no updates, no storage. Full-screen experience with 100% functionality on every device.
Centralised Activity Log
Every create, update, cancel, and note-taking action is logged with who did it and when. Full traceability for dispute resolution, quality control, and team oversight.
Trusted by Australian Pet Businesses
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."
Melissa M.
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."
Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."
Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."
Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."
Jade
Toof Petcare
Team & Operations Questions
Everything you need to know about managing your team, resources, and permissions.
Your Team Deserves Better Tools.
Give them Petboost.
Unlimited team members. Unlimited resources. Role-based permissions. Working hours that sync. Capacity that prevents overbooking. All included.