Petboost Logo
Pet Concierge Software

Home visits tracked without the admin

From booking to payment, fully automated so you can focus on the pets.

Full lifecycle automation
Visit notes and photos
Vacation coverage packages
Auto invoicing and payments
Full Lifecycle AutomationVacation Coverage PackagesVisit Notes & UpdatesAuto Invoicing & Payment
Image 1
Image 2
Image 3
Image 4
Image 5
Image 6
Image 7
Image 8
Image 9
Image 1
Image 2
Image 3
Image 4
Image 5
Image 6
Image 7
Image 8
Image 9
Image 1
Image 2
Image 3
Image 4
Image 5
Image 6
Image 7
Image 8
Image 9
Image 1
Image 2
Image 3
Image 4
Image 5
Image 6
Image 7
Image 8
Image 9
Zero
Admin Work
full lifecycle automation
Upfront
Package Revenue
vacation coverage secured
Premium
Documentation
builds client trust

Plans for Multi-Service Pet Businesses

Whether you offer grooming, walking, training, or all three: one platform to run it all.

Business Pro

Business Pro

For growing concierges

AUD

.../mo

Over ...

$0/mo

Best For

Pet concierge businesses offering multiple services, ready for online booking and automated payments.

I'm juggling walks, sits, and grooming in three different apps. I need everything in one place.

Multi-service online booking
Service-specific packages
Automated SMS reminders
No-show protection
Reporting & intelligence
Unified client profiles
Start Free Trial
New
Business Flex

Business Flex

For BYO terminal concierges

AUD

.../mo

Non-card fees

...

Best For

Multi-service pet businesses that process payments on their own terminal and want zero non-card fees across all service types.

I offer grooming, walking, and sitting. Cash and EFTPOS are half my transactions. I need one platform without extra fees on those.

Online bookings & payments
{{FLEX_NON_CARD_FEE}} fees on cash & EFTPOS payments
BYO payment terminal support
{{FLEX_APPOINTMENT_LIMIT}} appointments/month across all services
{{FLEX_SMS_LIMIT}} SMS/month included
Only {{FLEX_BOOKING_FEE}} booking fee
Get Business Flex
Business Max

Business Max

For established concierges

AUD

.../mo

Over ...

$0/mo

Best For

Multi-service pet businesses with teams, high volumes, and premium client expectations.

We're a full-service pet care company. We need enterprise-grade reliability.

Unlimited services & appointments
Team management & scheduling
Free cash/bank transfer processing
{{MAX_SMS_LIMIT}} SMS/month included
Dedicated account manager
Explore Max

Not sure which plan? Try free for 14 days, no credit card required.

Compare all features
Full Automation

Booking to Payment Without Lifting a Finger

Trusted clients book themselves, system confirms, charges card on completion, sends receipt. You focus on the visits, not the admin.

  • Self-service booking for trusted clients
  • Automatic booking confirmation
  • Auto-charge on visit completion
  • Instant receipt delivery
Zero admin: full lifecycle automation for trusted clients
Petboost automation settings
Petboost suburb zone restrictions
Smart Booking Rules

Suburb Zones for Your Multi-Service Area

Define service zones for each offering: walking in Bondi, cat sitting in Coogee, taxi service across eastern suburbs. Customers auto-filtered to services you can deliver.

  • Suburb restrictions per service
  • Multi-zone management
  • Customers see only available services
  • Clear messaging for out-of-area
Multi-zone: different service areas per offering
Vacation Packages

Lock In Multi-Visit Holiday Coverage

Sell 10-visit or 20-visit vacation coverage packages. Clients commit for their entire trip. Revenue secured before holiday even starts.

  • Multi-visit vacation packages
  • Automatic credit tracking
  • Holiday coverage commitment
  • Revenue secured upfront
Upfront revenue: holiday coverage paid before trip starts
Petboost vacation coverage packages
Petboost visit documentation
Professional Documentation

Visit Reports That Build Premium Trust

Detailed notes per visit. Photo attachments showing happy pets. Owners see exactly what happened. Premium service, premium pricing.

  • Detailed visit notes
  • Photo attachments per visit
  • Owner visibility into care
  • Professional reputation building
Premium positioning: documentation justifies higher pricing
What Sets Us Apart

Competitive Advantages with Petboost

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, your front desk runs itself. Customers book, confirm, pay, and get reminded without a single phone call.

  • Self-service booking 24/7
  • Automated SMS & email reminders
  • Terms & vaccination checks
  • Payment pre-authorisation
  • Automatic invoicing & receipts
  • Auto-charge after service
Competitors: All-or-nothing automation
Magic Availability Check + Quick Create

Dual Booking Modes

Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.

  • Self-service with availability checks
  • Direct diary control when needed
  • Choose based on your workflow
  • Best of both worlds
Competitors: Single rigid booking system
Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

  • Card on File (auto-charge)
  • SMS Payment Link
  • In-Person Card Terminal
  • Pre-Auth for No-Show Protection
  • Branded Invoices with ABN
  • Xero-ready accounting via Bank Feeds
Competitors: Manual payment collection
Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

  • 5, 10, 20-pack bundles
  • 24/7 self-service purchase
  • Automatic credit deduction
  • Transparent balance tracking
Competitors: Manual tracking or no packages
Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

  • Per-resource capacity limits
  • Real-time utilisation tracking
  • Colour-coded timeline
  • Safety regulation compliance
Competitors: Simple daily appointment limits
Built-In, Not Bolted-On

Group Courses

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

  • Course Templates
  • Course Instances with real dates
  • Enrolment tracking
  • Attendance management
  • Lifecycle management
Competitors: Recurring appointments only
Know Your Numbers

Reporting & Intelligence

Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.

  • Revenue & financial reports
  • Team performance analytics
  • Customer & geographic insights
  • Automated forecasting
  • Period-over-period comparison
  • Marketing campaign ideas
Competitors: Basic CSV exports or no reporting

Design Principle

The big screen and the palm of your hand.

Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.

Our design philosophy
What Pet Owners See

Beautiful report cards that keep pet owners coming back

After every appointment, pet owners receive a stunning visual report card with notes, photos, and a gentle nudge to rebook and leave a Google review.

Graziella

Graziella's Private Walk (Solo or Siblings)

Saturday, 24 January 2026
Suzie Walsh

Suzie Walsh

at Hounds About Town

In pet owner portal
Suzie Walsh's Notes
  • A relaxed wander through the park with Grazi, lots of sniffing and taking it all in
  • Down to the harbour beach for a quick dip, confident in the water and clearly loving it
  • Straight back out for a joyful roll in the grass, sandy paws and all
  • Finished calm, happy, and very pleased with herself
5 Photos
Graziella - Photo 1
Graziella - Photo 2
Graziella - Photo 3
Graziella - Photo 4
Graziella - Photo 5
Graziella

Ready for Graziella's next visit?

Graziella loved their time at Hounds About Town. Book their next private walk (solo or siblings)

Book Again

Share Your Experience

Pet owners are prompted to leave a Google review, right when they feel most connected to your business.

Graziella always comes home so happy after a walk with Suzie Walsh. Wouldn't trust anyone else!”

Give every pet owner this experience

Report cards are included on every Petboost plan. Notes, photos, rebook prompts, and Google review requests, all automated after every appointment.

G2 reviews
Capterra reviewsGetApp reviewsSoftware Advice reviews

Trusted by Australian Pet Businesses

"Incredible support through a huge transition"

GroomingDaycareTrainingBoarding

"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."

McKinnons Dogwash and Grooming logo
Melissa M.

Melissa M.

McKinnons Dogwash and Grooming - NSW

"Streamlined Booking with Exceptional Support"

GroomingDaycareWalking

"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."

Dogs of Melbourne logo
Conor

Conor

Dogs of Melbourne - VIC

"Switching to Petboost has been fantastic"

GroomingDaycareConcierge

"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."

Houndz Paradise logo
Annie

Annie

Houndz Paradise

"A game changer for our business"

Grooming

"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."

Total Paws Dog Grooming logo

Total Paws Dog Grooming

Total Paws Dog Grooming

"Best in market software for Pet Care industries"

DaycareWalkingBoardingConcierge

"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."

Hollywoof Walks logo
Jonathon & Chris

Jonathon & Chris

Hollywoof Walks

"Switched from a US system after 6 years. Never looked back."

GroomingDaycareTraining

"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."

My Dogs Daycare logo
Sacha

Sacha

My Dogs Daycare - QLD

"The automatic payments feature is a blessing"

DaycareTrainingBoardingConcierge

"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."

Fion's Dog Training logo
Fion Chen

Fion Chen

Fion's Dog Training - NSW

"Clear, Client-Friendly Booking Tool with Responsive Support"

Training

"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."

Fetch & Focus logo
Liz Dunn

Liz Dunn

Fetch & Focus - QLD

"I no longer have to chase clients for late payments"

Training

"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."

Trail Sniffers logo
Camille Hartnett

Camille Hartnett

Trail Sniffers - NSW

"Zero missed payments. Zero no-shows."

DaycareWellnessBoardingConciergeBoarding

"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."

Hound Health Bondi logo
Annika Le Rade

Annika Le Rade

Hound Health Bondi - NSW

"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"

Wellness

"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."

Toof Petcare logo
Jade

Jade

Toof Petcare

Frequently Asked Questions

1800 291 005